www.MountainRunner.us

A Blog on Understanding, Informing, Empowering, and Influencing Global Publics, published by Matt Armstrong

Tag Archives: Judith McHale

USAID’s loss is Judith McHale’s gain

It was barely six months ago that Lynne Weil, one of public diplomacy’s best friends on the Hill as a Berman staffer on the House Foreign Affairs Committee, moved from the House to the United States Agency for International Development. This move was so noteworthy that Al Kamen wrote about it.

Lynne tells me she is making another move. Starting next week, she’ll be Senior Advisor to Under Secretary of State for Public Diplomacy and Public Affairs Judith McHale. What will she do?

Working with her team, I’ll put my full media, congressional and policy experience into supporting U.S. public diplomacy, which you and I share as a long-standing personal passion.

Lynne made it clear that she is not abandoning USAID (and no, this post had nothing to do with her decision). This move gives her a chance to work with and promote the needs and activities of public diplomacy from the inside. Rajiv Shah’s loss is McHale’s (and Clinton’s) gain.

Image: from the 2009 Smith-Mundt Symposium where Lynne was on the Congressional panel, along (from left to right) with Reps. Paul Hodes (D-NH), Adam Smith (D-WA), and Doug Wilson, now the Assistant Secretary of Defense for Public Affairs.

Comment by Phil Seib draws comment by Jim Glassman

Last week, Phil Seib, professor of journalism and public diplomacy at the USC Annenberg School for Communication and Journalism and director for the USC Center on Public Diplomacy, posted a short diatribe on the new State Department ‘framework’ for public diplomacy created and shared by the Office of the Under Secretary of Public Diplomacy and Public Affairs. Phil’s post, his second on the framework, followed a (too) short conference call with Judith McHale the day after a Senate hearing chaired by Senator Kaufman (D-DE) that included Judith and three of her predecessors (Lieberman, Hughes, and Glassman). Also on the call where Spencer Ackerman, Helle Dale, Mark Dillen, and myself.

Continue reading “Comment by Phil Seib draws comment by Jim Glassman” »

What does Microsoft and State’s Bureau of International Information Programs have in common?

In today’s The New York Times, Dick Brass, a former Microsoft Vice President (1997-2004), describes a corporate paralysis that stifles the release of relevant and innovative products in his op-ed, Microsoft’s Creative Destruction.

As they marvel at Apple’s new iPad tablet computer, the technorati seem to be focusing on where this leaves Amazon’s popular e-book business. But the much more important question is why Microsoft, America’s most famous and prosperous technology company, no longer brings us the future, whether it’s tablet computers like the iPad, e-books like Amazon’s Kindle, smartphones like the BlackBerry and iPhone, search engines like Google, digital music systems like iPod and iTunes or popular Web services like Facebook and Twitter. …

Microsoft’s huge profits — $6.7 billion for the past quarter — come almost entirely from Windows and Office programs first developed decades ago. Like G.M. with its trucks and S.U.V.’s, Microsoft can’t count on these venerable products to sustain it forever. Perhaps worst of all, Microsoft is no longer considered the cool or cutting-edge place to work. There has been a steady exit of its best and brightest.

What happened? Unlike other companies, Microsoft never developed a true system for innovation. Some of my former colleagues argue that it actually developed a system to thwart innovation. Despite having one of the largest and best corporate laboratories in the world, and the luxury of not one but three chief technology officers, the company routinely manages to frustrate the efforts of its visionary thinkers. …

What does Microsoft’s “Creative Destruction” have in common with the State Department’s Bureau of International Information Programs (IIP)? According to Pat Kushlis of the public diplomacy blog Whirled View, too much. Pat drew my attention to the Dick Brass op-ed and had these comments, published here with permission:

Read the last paragraphs in particular and just substitute the initials IIP because that’s precisely what happened to a forward thinking bureau when State took over.

If the [International Broadcasting Bureau, the administrative and marketing arm of the Broadcasting Board of Governors,] were functional, I think I would argue that IIP should be transferred out of State and put into a functional international broadcasting entity (like VOA) since the line between electronic media has changed so dramatically.  Unfortunately the IBB is dysfunctional too.

Is this a viable, even preferred, alternative to reconstituting the United States Information Agency?

Judith McHale at CNAS: Public Diplomacy: A National Security Imperative

Below are Under Secretary Judith McHale’s prepared remarks she delivered at CNAS today. I found her speech to be good and full of promise but as several observers note, it was light on specifics. But, considering she’s been in for two weeks and in the bull pen for only a couple of months (most of which were at a distance from State in contrast to Jim Glassman’s extended, unfortunate, and unnecessary six month lead time during which he was far more engaged), she still needs to pick her battles. She’s a good public speaker, far better off the cuff than reading prepared notes (like many of us).

Some quick comments on the Under Secretary’s speech:

  • If I were to pick one key take-away from her speech, it would be this: “This is not a propaganda contest – it is a relationship race. And we have got to get back in the game.” Understanding this and the power and importance of information, trust, hope, credibility, as well as the destructive power of accidental misinformation and intention disinformation can be realized. Realizing this means we can operationalize public diplomacy (which, conveniently, was the title of my chapter in The Handbook of Public Diplomacy). Success depends on building up proxies, this is a struggle for minds and wills to empower others to fight what is often their fight to begin with.
  • In Q&A, McHale’s answer to a question from Mitzi (when did you leave CNA? been a while since we’ve talked) along the lines of “Why is Afghanistan Important?” gets at the problem of the quaint firewall put in place in the 1970’s and 1980’s that prevents America’s from seeing and hearing the What and Why of American foreign policy.
  • She discussed the “turf war” between State and Defense, but that may be easy compared to the “turf war” related to educating Americans.
  • Public Diplomacy and Strategic Communication are not synonymous. SC includes Americans and the American media, public diplomacy does not (it should, but it does not, which is one reason “Global Engagement is a better term… and better than “public affairs” which is should have remained). But I accept Dennis Murphy’s observation (in his first Tweet ever), “lexicon gets in the way of definitions. Simpler is better for the uninitiated to convince value of info.”
  • McHale highlighted the importance of Information & Communication Technology for Development (ICT4D) to public diplomacy. (link and PDF).
  • In mentioning the tremendous public diplomacy campaign supporting President Obama’s Cairo speech, she (understandably) failed to mention the text message subscription service was not global, but available only to cell numbers outside of the United States.
  • Some of her speech is a rehash of Jim Glassman’s talking points, but that doesn’t make them any less important. Unlike Jim, McHale has the very visible support of the Secretary, the President, and Congress.
  • The real proof will be what happens next.

Continue reading “Judith McHale at CNAS: Public Diplomacy: A National Security Imperative” »

Recommended Reading: Cull on Lugar’s leadership in America’s leaderless Public Diplomacy

Read Nick Cull’s post on the strategic pause that is today’s American public diplomacy, Lugar To The Rescue: Senate Committee Backs ‘Science Envoy’ Plan:

Ralph Waldo Emerson famously lamented "How much of human life is lost in waiting" and observers of U.S. public diplomacy these last few months could be forgiven for saying the same thing. While other areas of government have something to show for the first one-hundred days of the Obama administration, formal public diplomacy initiatives have been hard to find. The president himself has led the way admirably with his interview on Al Arabiya, a Nowruz message to Iran and public rejection of landmark Bush excesses, but the Department of State has been slow to follow up. This stands in stark contrast to the crescendo of web 2.0 activity that marked the final months of James Glassman’s tenure as Under Secretary. Indeed, a range of initiatives planned, approved and funded during the Glassman period have been held in limbo pending the arrival of the new Under Secretary, Judith McHale. Bureaucrats are always timid during transitions. This being so, it is especially heartening to see the leadership coming from the Senate in the form of initiatives from the ranking minority member of the Foreign Relations Committee, Dick Lugar.

Continue reading “Recommended Reading: Cull on Lugar’s leadership in America’s leaderless Public Diplomacy” »

The Future of Public Diplomacy

The world increasingly operates on perceptions created by the “Now Media” environment. Governments must fully take into account these perceptions in the forming and conducting of foreign policy. From the perspective of the United States, the simple and essential fact is that everything we say and do both at home and abroad, as well as everything we fail to say and do, has an impact in other lands. This isn’t a new idea but an observation originally made by a certain general running for president in 1952.

Continue reading “The Future of Public Diplomacy” »

Wanted: an Under Secretary for Public Diplomacy

Wanted: a senior manager that can hit the ground running to build an “influence enterprise.” This person must be deeply familiar with the cultures of both the State and Defense Departments. A proven track record in leading and managing interagency processes across the whole of government as well as private-public partnerships is a must. Ability to be a spokesperson is a plus but not required.

Continue reading “Wanted: an Under Secretary for Public Diplomacy” »