www.MountainRunner.us

A Blog on Understanding, Informing, Empowering, and Influencing Global Publics, published by Matt Armstrong

American Avatar: The United States in the Global Imagination


One of the most important public diplomacy books you have never heard of is American Avatar: The United States in the Global Imagination by Barry Sanders.  An adjunct professor of Communications Studies at UCLA, an international corporate lawyer, President of the Board of Commissioners of the City of Los Angeles Department of Recreation and Parks, Barry provides a unique, fascinating, and worthwhile exploration of the opportunities and risks of American global engagement.

In American Avatar, Barry looks at narratives, their foundations and  trajectories.  ”Now more than ever,” Barry writes, “foreign views of the United States also affects its national security.”

As a panelist at the November 2011 meeting of the U.S. Advisory Commission on Public Diplomacy, Barry explained that stories at the heart of everything: the study and practice of law, movies, group membership, and more.

Barry was in DC to discuss his book earlier this month.  Watch this meeting and read a discussion here.

I recommend Barry’s book for students and practitioners of strategic communication and public diplomacy.

A Call to Action on Public Diplomacy

By Morris “Bud” Jacobs

The mission of public diplomacy is generally described as seeking to “understand, engage, inform and influence” foreign publics and elites in support of national policy objectives. Public diplomacy has been practiced, in one form or another, for a long time – think Benjamin Franklin in France, charming the nobility to garner support for the American colonies in their struggle for independence. Its modern origins include the first broadcast of the Voice of America in February 1942 (VOA celebrates its 70th anniversary this spring) and the establishment of the Office of War Information in June of that year.

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The President’s National Framework for Strategic Communication (and Public Diplomacy) for 2012

It should be common knowledge that the “information consequences of policy ought always be taken into account, and the information man ought always to be consulted. This statement, from 1951, is reflected in Eisenhower’s dictum of the next year that “everything we say, everything we do, and everything we fail to say or do will have its impact in other lands.” It was understood then that words and deeds needed more than just synchronization: public opinion could be leveraged to support and further the execution of foreign policy.

What was true then is more so in a modern communication environment of empowerment. The interconnected systems of Now Media, spanning offline and online mediums, democratizes influence, and undermines traditional models of identity and allegiance as demands on assimilation fade as “hyphens” become commas. What emerges is a new marketplace for loyalty that bypasses traditional barriers of time, geography, authority, hierarchy, culture, and language. Information flows much faster; at times it is instantaneous, decreasing the time allowed to digest and comprehend the information, let alone respond to it. Further, information is now persistent, allowing for time-shifted consumption and reuse, for ill or for good. People too can travel the globe with greater ease and increased speed.

It is in this evolving environment that the President issued an updated “National Framework for Strategic Communication” for 2012 (3.8mb PDF, note: the PDF has been fixed and should be once again visible to all). This report updates the 2010 report issued last March that was little more than a narrative on how the Government was organized for strategic communication. The report is required under the National Defense Authorization Act of 2009.

Some highlights from the 2012 Framework:
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The Public Diplomacy of Drones

Today’s article in the Wall Street Journal entitled “More Drones, Fewer Troops” looks at the policy behind the increasing use and reliance on drones, but it misses an essential point: unmanned warfare’s impact on public opinion and public diplomacy.  While the technical and budgetary advantages of unmanned systems are front and center, their impact on foreign policy are often an aside, usually in the context of meddlesome by-products of using “drones.”  We have seen, if not acknowledged, the powerful impact of human intervention (e.g. SEAL Team Six) over the powerful impact of robots, either remote controlled or autonomous.  Leaving the issue of the public diplomacy of these activities on the margins of planning is short-sighted and unwise.

In my article “The Strategic Communication of Unmanned Warfare” (June 2008), I explored the impact of ground robots, intentionally avoiding flying drones because since World War II, flyers and targets were largely anonymous from each: death rained from above.  Today’s communication environment and technical advances are removing the “air gap” between the ground and the flyer, or drone in this case, allowing for direct links between policy and the people on the ground.

This topic requires a deeper discussion.  Public diplomacy and strategic communication must be on the take-offs of drones, not just the landings, crash landings or otherwise.  In lieu of an organization that could look at this, I invite comments and articles on the subject to be posted at MountainRunner.us.

See also Unintended Consequences of Armed Robots in Modern Conflict from October 2007.

 

Revising Information Operations Policy at the Department of Defense

SCIO_25Jan11.PNGBy Michael Clauser

On January 25, 2011, Secretary Gates signed a memorandum (hereafter 1/25/11 memo) entitled “Strategic Communication and Information Operations in the DoD.”  The memo signals that the Pentagon’s “E Ring” is finally emphasizing the need for reform of interagency strategic communication (SC) and military information operations (IO). It’s frustrating that after eight years of irregular warfare in southwest Asia, it took an Act of Congress (literally) to sharpen the minds and pencils of the Pentagon to take the problems.  And now, Secretary Gates’ memo claims credit when it shouldn’t, takes for granted one of its most controversial statements, plays-up one minor bureaucratic re-organization while glossing over the disestablishment of a vital SC and IO problem-solving office, and most concerning may be too late to affect meaningful change in Afghanistan.

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Call for papers: Strategically Managing America’s International Communication

imageThe U.S. Army War College is co-sponsoring a special issue "Public Relations Review" titled "Strategically Managing America’s International Communication in the 21st Century."

This special issue’s editors are:

  • Ray Hiebert, Professor Emeritus, University of Maryland
  • Frank Kalupa, Professor, James Madison University
  • Dennis Murphy, Professor, Center for Strategic Leadership, U.S. Army War Colleg

The editors encourage the submission of empirical, conceptual, quantitative and qualitative manuscripts are encouraged along with case studies explicating instructive strategic communication practices. Relevant topics might include cultural considerations, persuasion versus propaganda, ethics, policy influences, messaging, professional training and development, traditional and social media, public opinion and perceptions, reputation, measurement and evaluation, international collaboration, transparency, credibility or the application of social science among other related areas.

All manuscripts will undergo blind peer review.

For more information or to submit a manuscript, contact:

The author’s guide for Public Relations Review is available here.

Ch-Ch-Changes?

What does leadership change in the House mean for Congressional action on public diplomacy and strategic communication?

First, there is the House Foreign Affairs Committee where Rep. Ileana Ros-Lehtinen (R-FL) (on Twitter) replaces Rep. Howard Berman (D-CA) are Chair of the House Foreign Affairs Committee. As Josh Rogin notes at ForeignPolicy.com, Ros-Lehtinen will “change the tone and agenda of the committee and will pose new challenges” for the Obama Administration.

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Effective Influence & Strategic Communication: Some Conjectured First Principles

We are making progress. Fresh back from the IO Institute’s Influence and Propaganda Conference, I am excited by the future of our discipline and the quality work that is being done. The event, hosted in Verona NY by the Association of Old Crows in partnership with the MountainRunner Institute, brought together military practitioners, commanders, academics, media, consultants and others, for a range of talks and discussions relating to propaganda, strategic communication, public diplomacy, information operations (IO) and influence. There was considerable agreement about where we are and should be headed. Most notably, the need to measure the effects of communication initiatives and their influence on behaviour was widely spoken about; as too the need for consistency across all words and deeds in line with an expansive, dialogic model of communication.

Confusion still reigns though. Especially, how do we integrate the many existing theories, ideas, research findings and field-reports into a coherent, widely accepted and scientifically validated methodology for conducting effective communication and behavioural change programmes? Influence could potentially serve its purpose in the 21st Century, as there will be no shortage of global problems to address! Yet, without compatible integration, without a measurable scientific approach, and without a systematic framework, conducting campaigns and interventions with a robust informational core will suffer from poor validation and verification: in short, the effects of our efforts will be unquantifiable.

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Influence and Propaganda Conference

IandP Conference Sign The Influence and Propaganda Conference continues tomorrow. Today’s discussion was fantastic with valuable insights from Todd Helmus, Ted Tzavellas, Steve Shaker, Adam Pechter, Bryan Rich, Michael Dominque, Steve Luckert, Lee Rowland, Glenn Ayers, Glenn Connor, Tim Hill, Cliff Gilmore, and Al Bynum.

Tomorrow is another day beginning with a presentation by Brad Gorham. This is followed by arguably the best panel of the conference: the media panel co-chaired by Russ Rochte and myself. The panel will include Jamie McIntyre, Bill Gertz, and Wally Dean. Following this panel is Mahan Tavakoli, Nancy Snow, Mike Waller, Amy Zalman, Cori Dauber, Carol Winkler, and Jim Farwell. Friday, the last day, has Brian Carlson, Evan Mitchell Stark, Joel Weinberger, John Foxe, and Wil Cunningham.

The conference is presented by the IO Institute, in partnership with the MountainRunner Institute. The IO Institute will post a transcript after the event.

Follow (and catch up) on live tweets from the event with the hash tag #iandp.

Thank you

BD-IOI AwardThank you to the London-based Behavioural Dynamics Institute and the IO Institute for an unexpected award (see picture) and an even more unexpected and generous gift that supports my efforts in the areas of strategic communication and public diplomacy and the launch of the MountainRunner Institute.

The picture is a bit hard to read, but the plaque reads: “in recognition of his dedicated promotion of understanding in strategic communication and influence disciplines worldwide.”

Again, thank you Behavioural Dynamics Institute and the IO Institute for your support.