Recently in ICT Category

We have long recognized the importance of information to shape attitudes and create action. The online environment is no different, but do you think you know what non-English speaking users of Google.com or YouTube.com see? You probably don’t. My friends at the White Canvas Group do and they provide fascinating insight into the online world of adversarial exploitation of online products. Our adversaries understand the utility of the online world as a medium that seamlessly blends with “old media” to influence global audiences.

A lot of funding that the brothers are getting is coming because of the videos. imagine how many have gone after seeing the videos. Imagine how many have become martyrs.

Check out this promo video from White Canvas Group and remember that Al Qaeda no longer needs to send its audio or video products to Al Jazeera for distribution. 

If you’re interested in more, WCG is putting on a one-day workshop that delves into this world of adversarial media. This will be a superset of the presentation WCG has provided to students of my training seminars and the public diplomacy class I teach at USC.

We have long recognized the importance of information to shape attitudes and create action. The online environment is no different, but do you think you know what non-English speaking users of Google.com or YouTube.com see? You probably don’t. My friends at the White Canvas Group do and they provide fascinating insight into the online world of adversarial exploitation of online products. Our adversaries understand the utility of the online world as a medium that seamlessly blends with “old media” to influence global audiences.

A lot of funding that the brothers are getting is coming because of the videos. imagine how many have gone after seeing the videos. Imagine how many have become martyrs.

Check out this promo video from White Canvas Group and remember that Al Qaeda no longer needs to send its audio or video products to Al Jazeera for distribution. 

If you’re interested in more, WCG is putting on a one-day workshop that delves into this world of adversarial media. This will be a superset of the presentation WCG has provided to students of my training seminars and the public diplomacy class I teach at USC.

On January 22, 2010, Apple's App Store had a new application from VOA's Persian News Network. As noted last month on this blog, Alex Belida said,

This new application gives Iranians a unique opportunity to get the latest news on their mobile devices and to share with the world the news as it happens in their country. It is a groundbreaking way to expand our reach inside Iran and deepen our relationship with a key VOA audience.

This week, Alex sent me an update. 

[Between January 22 and February 19], there have been 5,040 downloads of VOA Persia's iPhone app via the Apple App Store plus an additional 446 downloads through the Android app site. No info on jailbroken downloads. VOA has received video and still shots through the integrated "report" function but, according to VOA, there has been nothing so far of news value.

The image above is a partial representation of the visitors to www.MountainRunner.us for the month of January 2010. Clearly the issues of US public diplomacy and strategic communication have a global audience.

The Defense Department’s Office of the Assistant Secretary of Defense (Public Affairs) has a new deputy: Sumit Agarwal. Agarwal was previously at Google, previously head of Google’s North American mobile products and before that image products. Agarwal’s demonstration of Google’s mobile technology to Robert Scoble from September 2008 is below.

In an op-ed in The Wall Street Journal, The Soft Power Solution in Iran, former Under Secretary for Public Diplomacy and Public Affairs Jim Glassman and former Deputy Assistant Secretary of Defense for Support to Public Diplomacy Mike Doran promotes the active use of public diplomacy for the purpose public diplomacy was intended. Beginning with this unattributed quote from presidential candidate Eisenhower (likely inserted by Mike, who's working on a book on the period), they wrote,

Everything that we do, everything that we say--and everything that we don't do and don't say--should be coordinated to meet this goal. Such a policy would have four separate tasks:

• Provide moral and educational support for the Green Revolution. ...

• Tighten sanctions on the Iranian economy and publicize the connection between regime belligerence and economic malaise. ...

• Do all we can to increase communications within Iran, as well as between Iran and the outside world. ...

• Finally, we should refute, in campaign style, the four key propositions of Iranian propaganda. ...

A serious strategic communications program for Iran could have dozens, even hundreds, of programs like these. It should extend across government agencies with clear leadership and include private-sector participation.

Too often in foreign policy our interests demand that we compromise our core values. With Iran, however, we have been blessed with remarkable luck: Our strategic and moral imperatives stand in perfect alignment. And Iranians like Americans.

The Iranian challenge appears more amenable than any other serious national threat to a soft-power solution. Let's get going.

Indeed. We know Congress is eager for action - for example the $55 million authorized, but not appropriated, by the Armed Services Committees under the VOICE Act. This does include $30 million for BBG, but Increasing resources at VOA - along with increasingly creative access for Iranians within Iran - is not enough.

(Iran's PressTV cites a New Yorks Times article about Senators asking State to spend $45 million that was "earmarked" for countering Iranian censorship, but I have not confirmed whether this is the same VOICE authorization or an earlier authorization or appropriation.)

The ability to share information empowers people, regardless of where they are. Increased access to information is democratizing. It can mobilize, increase oversight and accountability, and improve access to resources and markets, all of which increase participation and standards of living.

It is not surprising then that one of public diplomacy’s chief proponents in Congress, Senator Richard Lugar (R-IN), wrote about the use of social media as a tool for democracy in Twitter vs. Terror at ForeignPolicy.com.

The US Government’s Voice of America (VOA) released a Web application that will allow users in Iran to download and send content to VOA’s Persian News Network (PNN). The application is available for iPhones and Android’s and will be (is?) on Apple App Store, PNN’s website, and on PNN’s Facebook page.

According to the VOA, VOA has the largest combined radio and television audience in Iran of all international broadcasters, with one in four adult Iranians tuning in to a VOA program once a week. PNN broadcasts seven hours of television daily, repeated in a 24 hour format, and five hours of radio. Programming is also available around the clock on the Internet.

According to PNN’s acting director, Alex Belida,

This new application gives Iranians a unique opportunity to get the latest news on their mobile devices and to share with the world the news as it happens in their country. It is a groundbreaking way to expand our reach inside Iran and deepen our relationship with a key VOA audience.

On Twitter, Dan McSwain asked whether the VOA app protected personal and if SD cards would be distributed to Iranians. Here is the response from the apps developer, Intridea:

The iPhone application does not send or extract any private information from the user's iPhone while submitting any reports.  The reports are indeed anonymous.  … the iPhone doesn't support SD cards.

Several resources that comb news sites and blogs for what they believe is relevant information for those in public diplomacy, strategic communication, or related issues. With one exception, I did not include aggregators that broadcast individual articles via Twitter or blog posts.

• RFE/RL’s The Rundown – An essential read broadly on communication and today and tomorrow’s hotspots. I get it emailed but I didn’t see a way to subscribe through email.
• NightWatch – is an “executive intelligence recap” edited and annotated by John McCreary.
• John Brown’s Public Diplomacy Press and Blog Review – a broad (sometimes too broad) coverage of media, academic, and “plain” blog posts on public diplomacy and related matters. Too often the cited headline is the only part of an article that refers to public diplomacy. John is, however, the major aggregator of public diplomacy-related content.
• Public Diplomacy in the News – result set is focused and includes more non-US examples.
• Kim Andrew Elliott – required if you’re monitoring global communication.
• COMOPS Monitor – is an automated aggregator for the “latest links from the blogosphere on Strategic Communication, Terrorism, & Public Diplomacy.”
• Layalina Review – a bi-weekly update of public diplomacy news as it primarily relates to the Middle East.

Feel free to add to this list.

The second annual Democracy Video Challenge for 2010 is underway. If you haven’t checked out the winners of the 2009 challenge, do it.

See also several submissions from students in USC Masters of Public Diplomacy program.

Of possible interest:

Oglivy Exchange's National Security Strategy Lecture Series presents:

Price Floyd
Principal Deputy Assistant Secretary
of Defense for Public Affairs
Speaking on enhancing communications within the Department of Defense and between the U.S. military and Americans via social media, the new Defense.gov website and other channels.
(Q & A session will follow)

Thursday, Nov. 5, 2009   11:30 AM - 1 PM.
Lunch will be served

Mr. Floyd will discuss using social media to expand communication within the 18 year old to 25 year old demographic, an important audience for recruiting purposes; building a platform to increase feedback from troops and their families; developing a forum for enhanced communication with American citizens; and ensuring operational security of military actions in the age of Twitter and Facebook.

RSVP: Contact Ellen Birek at Ellen.Birek@ogilvypr.com or at (202) 729-4231
DATE: Thursday, Nov.5, 2009
TIME: 11:30 AM - 1 PM, Lunch will be served
WHERE:
Ogilvy's Washington Headquarters
1111 19th St. NW, 10th Floor
Washington, D.C., 20036

From the US Army War College’s Center for Strategic Leadership and The SecDev Group comes “Bullets and Blogs: New Media and the Warfighter” (2.7mb PDF). The report is based on a three-day workshop that took place at Carlisle Barracks in January 2008, one of the best events I have attended. It is required reading for anyone (e.g. more then than the Defense community) involved in the modern information environment.

This report is rich with soundbites and recommendations supported by examples, including operations where the insurgents were the first to write the first draft of history, the draft that usually sticks especially when a factual challenge is not made within days or weeks. It will be required reading for my upcoming class as well as a class I’ll likely be teaching in the spring (details to be announced).

This report deserves a better write up, but for now, download and read it yourself and comment below. More information can be found here: http://www.carlisle.army.mil/dime/.

By Ali Fisher

We live in a networked world. Whether known as family, kinship, tribe, village, neighbourhood, community, work place colleagues, or online social network, they are all networks in the sense of being a series of relationships between different individuals.

Social network analysis (SNA) explores the relationship between actors within a network by identifying the points that people "huddle around". Network maps allow a researcher to visualise and analyse data on complex interactions or relationships between large numbers of actors. In these maps the dots (nodes) are actors within the network and the lines (ties, edges or arcs) identify a relationship between the nodes which the tie connects.

Through the maps, groups (or cliques) can be seen more rapidly than a through a text based list. Groups that have high levels of interaction with each other form clusters of dots in different areas of the network map.

Worth watching.

Google Fast Flip

One problem with reading news online today is that browsing can be really slow. A media-rich page loads dozens of files and can take as much as 10 seconds to load over broadband, which can be frustrating. What we need instead is a way to flip through articles really fast without unnatural delays, just as we can in print. The flow should feel seamless and let you rapidly flip forward to the content you like, without the constant wait for things to load. Imagine taking 10 seconds to turn the page of a print magazine!

Like a print magazine, Fast Flip lets you browse sequentially through bundles of recent news, headlines and popular topics, as well as feeds from individual top publishers. As the name suggests, flipping through content is very fast, so you can quickly look through a lot of pages until you find something interesting. At the same time, we provide aggregation and search over many top newspapers and magazines, and the ability to share content with your friends and community. Fast Flip also personalizes the experience for you, by taking cues from selections you make to show you more content from sources, topics and journalists that you seem to like. In short, you get fast browsing, natural magazine-style navigation, recommendations from friends and other members of the community and a selection of content that is serendipitous and personalized.