Knowing why is far more important learning how

~ Matt Armstrong

The issue is not that the US forgot how to “tell its story to the world,” but why

Since mid-2022, my primary outlet has been mountainrunner.substack.com. The mountainrunner.us site will continue to exist, and I will occasionally repost articles from my substack here. However, these reposts, like the one you are about to read, will be neither timely nor include all of my substack work. In other words, if you want to follow my writing, I suggest you subscribe to my substack where this post first appeared on 24 April 2023. The substack version of this article includes substantial footnotes that were not copied to the version below.  

It is not a new reality that the success of United States foreign policies rely, in no small part, on awareness, perceptions, and attitudes about the US and what it is actually doing abroad and why. Social media and other technologies that reduce the cost and time to move information and people reflect only the latest iterations of Dr. F.C. Bartlett’s 1940 statement that, “People, the elements of culture, the media of economic existence, ideas—all these can move with a freedom never before matched in history.”

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A Look at the Good, the Bad, and the Ugly: A Historical Look at the Politics of US Information Warfare

~ Matt Armstrong

Notes & details behind my 8-minute presentation

Since mid-2022, my primary outlet has been mountainrunner.substack.com. The mountainrunner.us site will continue to exist, and I will occasionally repost articles from my substack here. However, these reposts, like the one you are about to read, will be neither timely nor include all of my substack work. In other words, if you want to follow my writing, I suggest you subscribe to my substack where this post first appeared on 24 April 2023. The substack version of this article includes substantial footnotes that were not copied to the version below.  

I spoke at the #Connexions Conference on Global Media in Diplomacy and Foreign Policy this past Monday. The event was held at the University of Texas at Austin, and while I was remote, Dr. Nick Cull, the discussant, and Jeff Trimble, the moderator, were both in-person. 

The conference keynote was given by Ukrainian Ambassador to the US Oksana Markarova, whose comments are worth your time. 

Our panel was titled “The Good, the Bad, and the Ugly: A Historical Look at the Politics of US Information Warfare.” We immediately followed the Ambassador’s keynote to provide a kind of scene-setter (at the 1hr mark at the above link). That was the hopeful intent to try to push conversations into either accurate and meaningful invocations of history in support of their arguments or leave aside the history they misread, don’t understand, or invent. One subsequent presentation, for example, checked all three boxes quickly, even as the presenter could have left out their (inaccurate) historical narrative without affecting anything. 

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Talking about Strategic Influence and Stuff

~ Matt Armstrong

Come for the panel, stay for the carpet bombing of Smurfs

Since mid-2022, my primary outlet has been mountainrunner.substack.com. The mountainrunner.us site will continue to exist, and I will occasionally repost articles from my substack here. However, these reposts, like the one you are about to read, will be neither timely nor include all of my substack work. In other words, if you want to follow my writing, I suggest you subscribe to my substack where this post first appeared on 24 April 2023. The substack version of this article includes substantial footnotes that were not copied to the version below.  

Back on 6 December 2022, Dr. Isaiah “Ike” Wilson III, President of the Joint Special Operations University, moderated a panel with Tom Evans, Joint Staff J39 of the Joint Information Warfare Center, and me for an hour-long discussion starting with the question what is “strategic influence” and some of the problems we have in understanding, supporting, and conducting this stuff. 

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No, the Smith-Mundt Act does not apply to the Defense Department, and it never did

~ Matt Armstrong ~ 2 Comments
Bart Simpson writing No, the Smith-Mundt Act does not apply to the Defense Department

This post appeared at mountainrunner.substack.com on 22 February 2023. It has been slightly modified here for clarity. Subscribe to my free substack for new posts through email, the web, or through the substack app. Posts are copied here when I get around to it.

The misinformation around the Smith-Mundt Act now borders on willful disinformation. It is really quite fantastic. Unfortunately, at some point, much of it, including public legal analyses and especially internal legal and other guidance, seems bent on earning the label of disinformation. I had not planned on publishing this screed, but I was, I’ll admit, triggered to do so by a reference to the Smith-Mundt Act.

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Eisenhower, Dulles, and USIA: can the past provide lessons for the present? (Or, “The rhyming history of US public diplomacy”)

Source: https://en.wikipedia.org/wiki/John_Foster_Dulles
~ Matt Armstrong

This post first appeared at mountainrunner.substack.com on 7 February 2023. It has been modified slightly for clarity. Subscribe to my free substack for new posts through email, the web, or through the substack app. Posts are copied here when I get around to it. However, in the case of this post, it originated here at the MountainRunner blog in September 2018 before going to the substack, so now it has returned in a revised form.

I started to write a different article that opened with this question: Can a term represent both a symptom and cause of a dumpster fire? Yes, unequivocally. The term in question is “public diplomacy,” and it was adopted – it was not “coined,” please stop writing it was “coined”1 – in 1965 as part of a public relations campaign to further segregate and elevate the activities of one bureaucracy to be at least on par with another. The US Information Agency operated for more than a decade without this term, and the State Department had managed to run more than USIA’s relatively small portfolio for nearly a decade prior. Despite this, there is surprisingly little serious inquiry let alone understanding into why “public diplomacy” emerged in 1965 as part of a name at a center established at Tufts University. I don’t want, nor do I really have the time right now, so read my chapter on Google Books that discusses the common use of the term before 1965. For now, it is easy to stipulate the confusion around what is, and is not public diplomacy, and who does, and does not, “do” public diplomacy, derives from its original application to an agency and not to activities, methods, or outcomes. The result has been catastrophic programmatically, conceptually, and organizationally. 

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R changes coming?

Operational flow of the International Information Administration (1952)
~ Matt Armstrong

This post first appeared at mountainrunner.substack.com on 30 January 2022. Be sure to check there for comments on the article and subscribe to my substack for timely follow-ups and new posts through the substack app and email. It’s free!

The Under Secretary of State for Public Diplomacy and Public Affairs, known as “R” in the State Department’s shorthand, was established in 1999 as a functional replacement for the Director of the simultaneously abolished US Information Agency. Since October 1, 1999, when the first R took office, the office has been vacant nearly half the time. This remarkable statistic only partially reveals the lack of importance of this position across successive administrations. Another measure, albeit subjective, is looking at the highlighted qualifications of the people confirmed into this office and how they were supported, held accountable, or ignored by the Secretary of State and President. With acting officials holding this office 37% of the Bush administration, 22% of the Obama administration, 93% of the Trump administration, and 100% of the Biden administration, another avenue of analysis is comparing the qualifications of the people delegated the authorities of R to the confirmed appointments. 

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Sometimes the commonly accepted fact is not a fact

Picture of the book Words that Won the War by Mock and Larson
~ Matt Armstrong

This post first appeared at mountainrunner.substack.com on 12 January 2022. It appears here with some edits for clarity. Be sure to check there for comments on the article and subscribe to my substack for timely follow-ups and new posts through the substack app, through email, and to participate in chats. It’s free!

Have you ever read a statement of fact by a historian and wondered, “huh, that’s interesting”? Hopefully, you have and will continue to do so often. History is great. However, I get frustrated when I see historians or writers reciting history who roll with the accepted or received facts and fail to dig deeper. Narratives around the Smith-Mundt Act’s origin, and to a lesser degree its evolution, are packed with many unfounded facts contradicted by the historical record, for example. Some are minor, but some are significant. I’ve discussed some of these elsewhere, and eventually, a comprehensive discussion will be available with significant details (and receipts). 

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The Smith-Mundt Symposium of 2009: a discourse about America’s discourse

~ Matt Armstrong

This post first appeared at mountainrunner.substack.com on 20 December 2022. It appears here with minor edits. Be sure to check there for comments on the article and subscribe to my substack for timely follow-ups and new posts through the substack app, through email, and to participate in chats. It’s free!

This post is a step back in time to 2007-2009. The materials I link to below, including the report of the event this post is about, probably include some ideas and analyses that are now outdated. I can review that later. Here’s a chance to resurrect a unique and popular event. 

In 2007, a colleague and I developed a proposal for an academic conference to promote and discuss new scholarly research on public diplomacy, specifically linked to the Smith-Mundt Act and aimed to coincide with the sixtieth anniversary of the legislation in 2008. There were no takers, so we shifted gears and reconfigured the proposal for a symposium. This meant a shorter lead time required for speakers to prepare, papers were no longer required to be submitted and reviewed, etc. 

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The propaganda of “propaganda”

~ Matt Armstrong ~ 1 Comment

This post first appeared at mountainrunner.substack.com on 13 December 2022. It appears here with minor edits. Be sure to check there for comments on the article and subscribe to my substack for timely follow-ups and new posts through the substack app, through email, and to participate in chats. It’s free!

I heard long ago the lathe was the only machine capable of making itself. I don’t know if that was true, but it stuck with me. I mention that because it seems like there is a loose parallel between that statement and the word “propaganda.” Propaganda is interesting in that it may be the only word in the English language that, when used, may be an act of the very word. In other words, calling something propaganda may be propaganda. 

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Who said it, when, and why? Part II (of II)

~ Matt Armstrong

(This was originally posted at mountainrunner.substack.com yesterday on 28 November 2022. Subscribe there to keep up to date with my writing via email, the substack app, or the substack website. Cross-posting here is a low priority for me, but eventually, all I post on substack should make its way here.)

Happy Monday. I hope you enjoyed last week’s quiz. More important, however, is that you learned something from the answers provided in the post on Friday, “Who said it, when, and why? Part I.” The time spent sharing these quotes, and their context, seems justified when I receive feedback on the posts. One from a retired Foreign Service Officer included this observation: “Every organizational, conceptual, and doctrinal U.S. deficit in the information space was anticipated in the first postwar decade, it seems, and every time the insights were ignored.” Today is not like yesterday in many respects, but the most important difference is not the technology, despite the conventional wisdom, but the breadth and depth of discussions around the issues. The lack of commitment, leadership, depth of analysis, and consistency shown by both the legislative and executive branches is stunning compared to the depth, frequency, attention, and profile of the executive discussions, planning, and legislative actions in 1945-1952, for example. 

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Who said it, when, and why? Part I

~ Matt Armstrong

(This was originally posted at mountainrunner.substack.com last week on 25 November 2022. Subscribe there to keep up to date with my writing via email, the substack app, or the substack website. Cross-posting here is a low priority for me, but eventually, all that I post on substack should make its way here.)

Happy Thanksgiving from an American in Switzerland. Yesterday was merely Thursday here, and with my wife and daughter in the US, I BBQ’d ribs for my son. (Though it was about 39F/4C at the time, it wasn’t a problem with my Big Green Egg.) Though Thanksgiving isn’t really an “export,” Black Friday has a real presence here. Explaining why the sales day is called that and why it’s today is always an interesting experience in cultural exchange. 

I did get out for a short and easy ride on the trails with the gravel bike yesterday morning at 5:15a (see picture). This morning’s planned 5a forest run was replaced with walking the dog while I talked to my dad in California while it was still Thanksgiving there. Priorities.

Now on to some of the answers to the quiz earlier this week I called “It’s been said…” Below are answers to the first six questions since this write-up was getting a bit long as I felt some context was necessary to properly situate the quote to at least infer relevance to the present rather than allow any semblance with the present a mere coincidence. 

Ok, on to the answers… 

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It’s been said…

~ Matt Armstrong

Time for some words from the past. Whether history rhymes, repeats, or we find patterns regardless, I often share quotes from the past that seem highly relevant to the present. I do this to show that we’ve often been in a situation we think is unique to the present. It is not infrequent that past statements have the potential to reveal deficiencies in modern analysis, framing, and recommendations, but your perceptions may differ.

Below are ten quotes that I previously shared on Twitter and likely elsewhere (email correspondence, articles, presentations, etc.). The quotes are intentionally devoid of attribution below. At my other publishing (and, to be honest, where I primarily publish now) site — https://mountainrunner.substack.com/p/its-been-said — each quote is followed by a poll for the reader to select which of three possible years the statement was made. Those polls are time-limited, so pop over quickly as they will close soon. Feel free to leave comments below with your guesses. We’re on the honor system here, so no cheating by Googling or searching this blog.

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The deficiency of “information”

Bio pic of Russ Burgo with the Cognitive Crucible logo inset
~ Matt Armstrong ~ 1 Comment

This post originally appeared at https://mountainrunner.substack.com/p/the-deficiency-of-information yesterday.

I recently listened to the Cognitive Crucible podcast with Professor Russ Burgos entitled “Information supply, demand, and effect.” Recorded two weeks ago, on 13 September, this was a terrific and timely discussion that had me rewinding and taking copious notes. [Full disclosure: I’m on the Board of Advisors of the Information Professionals Association, which hosts the Cognitive Crucible podcast.]

With the CC interview with Russ focused on the military, incidentally, this past Friday, 30 September, I participated in a Glasshouse video chat where I talked about national-level (and non-military issues) around what I prefer to call political warfare. I will repeat my near-mantra that I oppose the label “information warfare” because information is a munition and because the term evokes a narrow aperture, which Russ spoke to in his discussion on definitions. 

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We don’t have an organizational problem, we have a leadership problem

~ Matt Armstrong

This originally appeared at https://mountainrunner.substack.com/p/we-dont-have-an-organizational-problem on 21 September 2022.

Pointing fingers, turf fights, & dumb ops are products of absent leadership

Saying we have a leadership problem in international information activities – whether you call this public diplomacy, strategic communication, countering disinformation, correcting misinformation, or something else – is an old refrain. Too many, however, intentionally avoid the leadership issue; instead, they pretend that a certain organizational structure will magically unlock the leadership, cohesiveness, and efficiency that currently eludes the US. Leaving aside logic and common sense, time and time again, examples show that it is leadership and not organizational structures that matter. 

The latest example is a recent article by Bill Gertz in the Washington Times, “State Department watchdog gives failing grade to new counter-disinformation center.” Gertz writes: 

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Comments and Recollections on the Advisory Commission on Public Diplomacy

~ Matt Armstrong

This originally appeared at https://mountainrunner.substack.com/p/about-the-advisory-commission-on on 16 September 2022 and is lightly edited to fix remedial grammar.

Masthead of ACPD newsletter to Commissioners
Masthead of the ACPD newsletter developed for and sent to Commissioners

The U.S. Advisory Commission on Public Diplomacy was established in 1948 through the Smith-Mundt Act of 1948. I posted this forgotten fact on the commission’s website back in 2011 when I served as the commission’s executive director, and, fortunately, it remains there. The reason was two-fold. First, to show the maligned Smith-Mundt Act wasn’t the “anti-US propaganda” law it had come to be known through pervasive disinformation, misinformation, and, I’d argue, having done the research, academic malpractice. The second reason was to show the commission had a long and once important role. The updating of why the commission existed was partly to reframe the commission from being merely a baton wielded at the Under Secretary of State for Public Diplomacy and Public Affairs, as was the view by some at the time, but an entity dual-hatted to provide advocacy and oversight over a broader portfolio and, equally important, to recall that the “clients” of the commission were Congress, the Secretary of State, and the President, and not the public diplomacy under secretary or even academia. 

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Into the gray zone

~ Matt Armstrong ~ 3 Comments

A note on my testimony before Congress on July 28, 2022

The below originally appeared at https://mountainrunner.substack.com/p/into-the-gray-zone on 26 August 2022 and is lightly edited to fix remedial grammar.

“Gray zone” is a popular label for various adversarial activities, specifically those activities “in the space between peace and war.” The term has been around for many years and is often considered to be—and is often used as—a replacement for the term political warfare. The problem with political warfare, of course, is the word warfare and the resulting reaction by some that “we don’t do ‘warfare’ and thus political warfare isn’t our job.” Political warfare was, however, more palatable than psychological warfare, which, for example, was in the draft report from a special joint Senate and House Smith-Mundt Committee’s delegation that toured 22 European countries in 1947 but disappeared from the final copy made public: “The United States Information Service is truly the voice of America and the means of clarifying opinion of the world concerning us. Its objective is fivefold… (5) be a ready instrument of psychological warfare when required.” 

Terms matter, and not just because they inherently have different meanings to different audiences at different times. Terms may also assign responsibilities just as they may be used to punt responsibilities to someone else. Public diplomacy, for example, has always been confusing because it was purposefully applied to the activities of an agency and not to specific methods or outcomes, which continues to cause confusion long after that agency disappeared. Hybrid warfare may be discussed in a similar way as it seems to be military-focused and intended to lay claim to an enhanced role for the military.

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A Reminder that the position of Under Secretary for Public Diplomacy and Public Affairs actually exists

~ Matt Armstrong

Since 2011, I have been tracking the ridiculously short tenures of the Under Secretary of State for Public Diplomacy and Public Affairs. By the way, the average tenure is 517 days, and the median tenure is 477 days. I also tracked how often the office was empty, which was equally if not more critical since senior positions can be stressful and some churn might be expected. For example, in December 2011 when my staff at the Advisory Commission for Public Diplomacy and I first looked at the Under Secretary turnover, for the six Under Secretaries for Public Diplomacy and Public Affairs since 1999, there had been five Under Secretaries for Political Affairs in the same period. However, as of December 2011, the political affairs office lacked a confirmed appointment to the office 5% of the time, a stark difference from the public diplomacy office being empty 30% of the time. What follows is far less commentary than, say, my June 2021 post reminding people the office was empty.

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Organizing for information: leadership is the cornerstone and not a by-product of structure

~ Matt Armstrong ~ 1 Comment

This post originally appeared on my substack 17 hours ago, do consider subscribing (it’s free, like this site) if you haven’t already.

A couple of weeks ago, a friend reached out to see if I was interested in co-authoring an article. Dr. Chris Paul, a defense policy researcher at RAND Corporation, had attended a Defense Department-focused conference “intended to inform and coalesce departmental efforts supporting Information Advantage and Cognitive Security” where he heard declarations that our problems with international information operations would be fixed if only the US Information Agency was resurrected. From someone else who was there, I heard at least one such pronouncement received a big applause. 

I’ve known Chris for more than a decade. We have been in the same “information operations” circles for a very long time, and we have worked together before – including when I was supposed to be a co-author on his 2009 report “Whither Strategic Communication,” but after the initial research was done, I had to switch gears. He reached out to see if we could collab again, and I was quick to say yes. 

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Gross Misinformation: we have no idea what we’re doing or what we did

International Information Administration logo
~ Matt Armstrong ~ 1 Comment

In the saga of institutional misinformation, we have a new entry. The following article is set up as satire in the spirit of Jonathan Swift’s “A Modest Proposal,” which is fine, but the author’s invocation of history, specifically organizational history combined with implied current organizational portfolios is horribly wrong. The failure to understand our history is irrelevant to the article “Let’s Tweet, Grandma – Weaponizing the Social to Create Information Security” but it is relevant as yet another sad revelation of how poorly we understand our organizations, past and present. That the author of this piece is a Navy Commander, a graduate of the Naval War College, and presently at TRADOC reveals an unfortunate reality about what our institutions “know” about the past and present. (Incidentally, I am a casual collector of books by “Dean Swift,” my oldest is only from 1911 though. There was an older edition I had my eye on in an antique bookstore in London, but I never pulled the trigger.)

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Correcting Misinformation around the Smith-Mundt Act Seventy-Seven Years after it was Introduced

~ Matt Armstrong ~ 1 Comment

On January 24, 1945, Congressman Karl Earl Mundt, Republican from South Dakota, introduced a bill “to transmit knowledge and understanding to the greatest number of people” across the Pan American Union. The method would be exchanging elementary and high school teachers in training. Put another way, the Mundt bill was a scholarship program for student-teachers in their junior year of college, provided they were in good standing with the American Association of Teachers Colleges. Before he was elected to the House in 1938, Mundt had been a schoolteacher, school superintendent, a college instructor, a co-founder of the National Forensic League (since renamed the National Speech and Debate Association), and both he and his wife were active with the South Dakota Poetry Society. Karl Mundt appreciated the value of words and ideas. The bill he introduced seventy-seven years ago today would go through several iterations before being signed into law three years and three days later by President Truman as the Smith-Mundt Act of 1948. Originally intended to create and foster common understanding between peoples, to preemptively as well as reactively counter misinformation and disinformation, today its purpose and evolution are clouded by an ironic combination of misinformation and disinformation.

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