Event: International Broadcasting and Public Media

Checkout this event of potential value at the New America Foundation, “International Broadcasting and Public Media.” The event’s description is promising, as are the panelists (described as ‘participants’ but surely the audience will be allowed to participate as well, right?).

In an increasingly digital media landscape, people across the globe are relating to their news outlets in new ways. The missions of media producers are changing, as technological innovations reshape news networks into communities. The assumption is that U.S. public media institutions and international broadcasters are also transforming themselves to serve the emerging public interests in media. How should these institutions be changing to meet the needs of audiences that expect to engage in news and information, not just passively receive it? Even amid the explosion of information, there are information gaps. If foreign coverage one of them, how best is it produced and by whom?

I will not be there, unfortunately, but below are questions off the top of my head I’d like asked and discussed (are there really ‘answers’?).

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BBC radio in English, Persian, Somali, Urdu now on US cell phones

News and information knows no boundaries. Borders of geography, technology, and language are quickly evaporating as content moves with increasing ease across mediums and political borders.

The latest example of the “now media” environment is the BBC, which just announced the availability of its “live radio broadcasts via mobile phones in the United States.”

The extension of the BBC’s agreement with provider of mobile phone radio distribution in North America, AudioNow, means that now, in addition to BBC Arabic radio, BBC World Service’s broadcasts in English, Persian, Somali and Urdu are now available across the US via any mobile phone without downloads or data services, simply by calling a national access number.

The numbers for the new services:

  • BBC World Service in English: 712-432-6580
  • BBC Persian: 712-432-6583
  • BBC Urdu: 712-432-6584
  • BBC Somali: 712-432-6582

The BBC has a host of different ways to listen to their content.

This week, Walter Isaacson, the chairman of the Broadcasting Board of Governors announced the BBG, and its broadcasters, will transform, becoming customer-oriented and platform-neutral.

It’s helpful that the BBC makes it Somali content readily available to people within the US. Perhaps someone can promote it to the Somali-American community?

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BBG Chairman: customer-oriented, platform-neutral

This week, Walter Isaacson, chairman of the Broadcasting Board of Governors, gave some remarks (PDF, 41kb) at the celebration of sixty years of Radio Free Europe. Walter, with his long history in the media business and the author of biographies of Benjamin Franklin and Einstein.

Walter acknowledged the newly appointed Board’s launch of a year-long comprehensive review to remake the BBG into “a great virtual global news service” that would provide reliable reporting across mediums and with social media input from the global audience. This is similar to the trend of major media to incorporate readers and viewers into news development and dissemination. The goal, Walter said, is to become “customer-oriented” but “platform-neutral.”

Some key excerpts of his remarks are below

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The BBG’s Honeymoon: All Work and No Play

The subject of government-supported broadcasting has risen out of seemingly nowhere over the past year. Several high quality reports have appeared, including those by Senator Richard Lugar, Shawn Powers, and the Lowy Institute in Australia. Over at Layalina, I put in my nickel on the discussion with regard to the challenge faced by the new leadership of America’s non-military government broadcasting.

There is a new governor in town, eight of them in fact. For the first time in six years, all of the top jobs at the Broadcasting Board of Governors (BBG) are filled. Half of the seats sat empty for up to four years, including the chairmanship for the past two. This fresh beginning provides some breathing room for the BBG, which manages all U.S. government, non-military international broadcasting. The Board is taking this honeymoon seriously: it has already held two meetings and is actively reviewing the state of international broadcasting, before putting its programmatic and managerial stamp on its operations.

I describe in the article the need for the BBG to establish its relevance in today’s competitive information environment of increasingly shallow news, improve relations with Congress, and do its part to empower the U.S. Advisory Commission on Public Diplomacy, a body charged with providing Congress and the American public insights and recommendations on public diplomacy, including government broadcasting.

Read the whole article at Layalina or download it as a PDF.

Your comments are appreciated.

Australian report on international broadcasting and its contribution to public diplomacy

imageDespite the dozens of reports on U.S. public diplomacy, it is actually quite rare to see an in-depth study on public diplomacy, particularly in the areas of government broadcasting. The “too many” reports have often focused on specific cogs without regard to their place in the greater bureaucratic machine that spans the whole of whatever government the agency happens to be in. Even more rare is an in-depth public analysis of the public diplomacy of another country by another country. This week, an Australian think tank, the Lowy Institute, published such a report.

This report, International broadcasting and its contribution to public diplomacy by Annmaree O’Keeffe and Alex Oliver, is focused on the argument Australia’s government broadcasting needs to be taken seriously and properly funded. In supporting this argument, the authors smartly look at how broadcasting fits into the whole of government public diplomacy efforts as well as examines the activities of peer countries.

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U.S. International Broadcasting: An Untapped Resource For Domestic And Ethnic News Organizations

Walter RobertsFor anyone interested in the Broadcasting Board of Governors and/or U.S. government broadcasting, I recommend reading this updated report-turned-chapter written by Shawn Powers: U.S. International Broadcasting: An Untapped Resource For Domestic And Ethnic News Organizations (180kb PDF, also available as a Google Doc).

The news media landscape is rapidly changing in the wake of technological progress and the altered ways in which information is received and disseminated require adjustments in the contemporary media regulatory framework. Just as advances in science and health sectors require governments to adjust their laws accordingly, so do advances in information technology. The advent of the Internet, a global infrastructure able to disseminate information instantaneously from anyone to anywhere in the world, calls into question the value of laws written in the first half of the 20th century with the intent to limit the direction of news and information broadcast by particular organizations.

Currently, U.S. public service broadcasting, which is severely underfunded in comparison to the rest of the world, is also legally separate from U.S. international broadcasting, a technical firewall that inhibits effective collaboration between the two entities. As a result, U.S. funded international broadcasting is prohibited from disseminating its journalistic features within the U.S., a legal ban that hinders the use of its significant journalistic resources by both public and private news networks, including a large sector of ethnic media that could surely benefit from the 60 languages that American international broadcasters report in. This chapter argues for further collaboration between government funded international broadcasting and its domestic counterparts–both public and private–and for an adjustment in policies in order to accurately and intelligently adapt to the reality of today’s information ecology. …

It is important to note that international broadcasting from other governments is increasingly available throughout the United States as well. Moscow’s Russia Today is available via the Internet and on cable systems throughout the East coast. China’s state-run CCTV is also available throughout the US and on a few major cable providers. Ditto for Japan’s NHK World, France’s France 24 and Iran’s Press TV. Qatar’s Al Jazeera network, much more controversial than any U.S.-funded broadcaster, is available via the Dish Network for a small fee. Its sister station–Al Jazeera English, which is less sensational and more polished–is available in over 17 million American homes. In January 2009 as tensions rose between Hamas and Israel, it was the network of choice for Americans (via the Internet) for news about Gaza. If Americans can access foreign statefunded broadcasters, shouldn’t they also be able to tune into their own government’s programming? …

As the quality of news, especially international news, continues to decline, and as the domestic news media–both public and private–continue to face financial challenges, there is one untapped resource that remains off of the radar of most domestic news media, despite its long history of providing timely and accurate information: U.S. international broadcasting. Regretfully, few have argued for removing the Smith-Mundt Act’s restrictions in order to facilitate collaboration between the two, despite the fact that it would cost zero additional government resources and likely improve the quality of information produced by both American international broadcasting and its domestic news media. This oversight stems largely from the cultural and political stigma surrounding international broadcasting. The perception persists that it is government propaganda, an impression that, accurate or not, is no longer relevant in a world where information sovereignty is a thing of the past. Americans are bombarded with so-called “propaganda” from foreign governments all of the time. Territory-based restrictions on the flow of information no longer make sense in a world where identities, languages and politics increasingly transcend national boundaries. It is time to adjust our information policies to reflect today’s new reality, and soon, as both the domestic news media and U.S. international broadcasting are falling behind their international competitors. …

Shawn documents the use of BBG media and the availability of foreign government media inside the U.S. as well as debunks the arguments that the BBG is simply a front of U.S. propaganda. Shawn, USC-alum and now an Assistant Professor at Georgia State University, made his chapter available to MountainRunner for publication in advance to its appearance in a forthcoming book edited by Robert W. McChesney and Victor Pickard’s Will the Last Reporter Please Turn out the Lights: The Collapse of Journalism and What Can Be Done To Fix It (New Press, 2011). This is an update of Shawn’s previous report of the same name.

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Image: Walter Roberts, former Associate Director of the United States Information Agency.

The BBG’s Honeymoon: All Work and No Play

The BBG’s Honeymoon: All Work and No Play by Matt Armstrong, 9 September 2010, in Layalina’s Perspectives column. My blog post on the article is here.

There is a new governor in town, eight of them in fact. For the first time in six years, all of the top jobs at the Broadcasting Board of Governors (BBG) are filled. Half of the seats sat empty for up to four years, including the chairmanship for the past two years. This fresh beginning provides some breathing room for the BBG, which manages all U.S. government, non-military international broadcasting. The Board is taking this honeymoon seriously: it has already held two meetings and is actively reviewing the state of international broadcasting, before putting its programmatic and managerial stamp on its operations.

As the Board considers the requirements, challenges, and opportunities it faces, along with the broadcasting organizations it supervises – including the Voice of America (VOA), Radio Free Europe / Radio Liberty (RFE/RL), Middle East Broadcasting Network (MBN), Office of Cuba Broadcasting (OCB), and Radio Free Asia (RFA)- three fundamental questions must be addressed: how is the BBG relevant in today’s global information environment? Can the BBG balance advocacy with news delivery as a part of the federal government? And, can the BBG adapt to the free-for-all participation of social media?

Recalling History: Making the Case for U.S. Government Broadcasting

image As Americans, we are detached from our history. True, remaining anchored to the past can hold back progress, understanding what came before and thus the trajectory of past activities that shape today is helpful. As the saying goes, those who fail to grasp history are doomed to repeat it.
Understanding the context of public diplomacy, the institutions, and methods is important. For too many, public diplomacy began in the 1980s when the beginning of recent memory. At a 2009 conference organized by Doug Wilson, now the Assistant Secretary of Defense for Public Affairs, I sat on a “scene setting” panel with Harriet Fulbright, widow of the late Senator Fulbright, Len Baldyga, former Director of the Office of European Affairs of USIA, Barry Fulton, former Associate Director of USIA, and moderated by Bob Coonrod, former deputy director of VOA and former president and CEO for the Corporation of Public Broadcasting. (I still don’t know why I was on this panel of luminaries.) Each person told a terrific example of public diplomacy. My job was to wrap it up, so I did. I realized there was a common theme: at one time we prioritized the resources (people, money, and “things”) to identify and engage the right audiences.

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BBG Meeting

On Friday, August 20, I participated in an off the record conversation with five of the new members of the Broadcasting Board of Governors. Joining me were Kristin Lord of CNAS and and Paul Foldi of the Senate Foreign Relations Committee. We met to discuss the status and future of U.S. Government broadcasting. While I cannot get into details, it was clear the Board is very interested in moving quickly to take advantage of clean start, a reset of sorts, for the Board and endeavor to make well-informed decisions to support smart, strategic requirements.

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China hosts seminar for developing countries on guiding public opinion and building a national brand

Last month, China hosted an event for Information Ministers from twenty developing countries titled “Actively Guiding Public Opinion and Building up Sound National Image.” According to Sierra Leone News:

The workshop focused on the cooperation and development between the Chinese and foreign media and information department encompassing political, economic, cultural and social aspects.

Participants raised grave concern about the negative media coverage given to developing countries despite efforts of these countries to match up with modern standards.

The Secretary General of the Information office in China, Mr. Feng Xwang said the western media controls the voice of news report thereby failing to report on the social life of the people.  He said Africa, Asia and South America should join forces with China to strengthen their media landscape and bring new opportunities to the media sector.

Vice Minister of the Information Office in Beijing, China, Professor Wang Zhong Wei in his presentation threw light on the rapid development of the Chinese media industry over the last three decades. He said that their media industry has become dynamic, best structured in terms of content and diversity. He said the Chinese information office is ready to embrace collaboration with other media organizations in developing countries to assist in the re-branding of developing nations.

In her contribution, Sierra Leone Deputy Information and Communication Minister suggested the establishment of an African Radio and Television station that would help tell the stories of developing countries better.

[Deputy Information of Information] Madam Saidata Sesay informed her colleagues that her government has recently transformed the then only government mouth piece radio and TV station to a public corporation in the interest of good governance. She appealed to the Chinese Information Office to reactivate the Sierra Leone News Agency (SLENA)  and to assist in the establishment of a media center which she believed would enhance media development and capacity building in that profession.

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Recalling History: Advisory Commission tells Congress to Expand VOA

On March 30, 1949, in its first semi-annual report by the US Advisory Commission on Information, the predecessor to today’s Advisory Commission on Public Diplomacy, recommended an “immediate and broad expansion of the world-wide information program being conducted by the State Department, including the activities of the Voice of America.”

A realistic approach requires that we provide a budget better balanced between the three-pronged program of military, economic and information policy. A budget which contemplates $15,000,000,000 for military, $5,000,000,000 for economic and only $36,000,000 for information and educational services, does not provide an effective tool for cleaning out the Augean Stables of international confusion and misunderstanding. …

It is in the information field that we meet the rival forces head on. The Soviet Union places by all odds its heaviest reliance on ‘propaganda’ spending enormous sums, and using its best and most imaginative brains. Other governments are acutely conscious of the importance of information programs and are spending more in proportion to their capacities than is the United States in telling its story abroad. …

There is a great need for additional regional offices and branch libraries to be established outside the capital cities. The dissemination of American private media abroad is primarily and essentially an informational activity and the responsibility and funds for this activity should be placed with the Department of State, and the activities should not be limited to the countries receiving aid under the European Recovery Act.

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An opportunity to de-militarize public diplomacy

Last week, U.S. Africa Command (AFRICOM) convened the third annual Magharebia.com Writers Workshop. The workshop is a professional development course for new and established writers for AFRICOM’s Maghreb-centered news and information website, www.Magharebia.com. According to AFRICOM public affairs, the event “introduced new media tools and technologies while stressing the importance of sound journalistic principles for writing, blogging, and podcasting.”

The website www.Magharebia.com was started in 2005 by U.S. European Command (EUCOM) to “reach out to a younger audience in the North Africa region with news, sports, entertainment, and current affairs about the Maghreb in English, French and Arabic.” It is similar to EUCOM’s other sponsored news and information website, www.SETimes.com, “the news and views of Southeast Europe.”

These news sites are established and maintained under the regional Combatant Commander’s theater security requirement. In other words, due to the absence of information outlets focused on the region (excluding tightly controlled local propaganda stations), the Defense Department created and maintained these sites to provide news, analysis, and commentary collected from international media and contributors paid by the Combatant Commands. Their purpose is to increase awareness of regional and global issues to mitigate security threats that may stem from a lack of information, misinformation, or disinformation by local populations.

The purpose of the sites and the training is laudable and required. The just-concluded professional development conference is a good concept in that it promotes an exchange of ideas, encourages proper journalistic practices, and explores the use of new technologies. However, this and the sites themselves should be conducted, guided, and managed by the State Department, primarily State’s public diplomacy professionals.

The problem, of course, is resources. The State Department lacks both the money, the headcount, and the skills to create and manage sites like www.Magharebia.com and www.SETimes.com. The Defense Department, specifically the Combatant Commands, has a valid requirement the State Department cannot support at this time resulting in the continued militarization of America’s engagement with global audiences.

The State Department, specifically the Office of the Under Secretary for Public Diplomacy and Public Affairs, must be empowered and equipped (money and personnel) to take over these activities that support the requirements of the U.S. Government’s engagement around the world.

Establishing regional sites (and transferring existing sites) like Magharebia and SETimes is essential. These should not be brought under the umbrella of www.America.gov, which, with the passage of the Smith-Mundt Modernization Act of 2010, should be split up, with parts merged with www.State.gov and other elements into regional sites.

These sites could continue to operate near the Government or become surrogate sites similar to RFE/RL.

These sites could move into State’s geographic bureaus, but these also do not have the skills, capabilities, or authorities necessary. State’s geographic bureaus are led by an Assistant Secretary, a rank that lacks the political power required and highlights State’s organizational focus on countries rather than regions. These Assistant Secretaries may often be regarded as bureaucratic equals to their Defense Department equivalents, though perhaps not functionally. 

The best model is to expand and empower State’s public diplomacy and public affairs office as a global communicator for both the enterprise and across the government, as the situation warrants. State would be a service provider, supporting requirements and providing guidance and integration. It should have been doing this for years, but State’s long-lasting focus on diplomacy, rather than public diplomacy, plus Congressional misunderstanding of the requirements of civilian-led communication and engagement, created a vacuum, which the Defense Department (often unwillingly, tentatively, and frequently clumsily) filled.

These websites should be a topic of the U.S. Advisory Commission on Public Diplomacy as a case study in unmet requirements and the building of capabilities, capacities, and the addition of necessary authorities to demilitarize America’s public diplomacy (or government-sponsored communication for those who disagree VOA et al. are “public diplomacy”). This should also be a subject of inquiry by the Senate Foreign Relations Committee and the House Foreign Affairs Committee, as well as explored by the new Coordinator for the Bureau of International Information Programs.

What do you think?

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Broadcasting board decides Voice of America can peruse WikiLeak documents

Al Kamen reports that,

Some new members of the Broadcasting Board of Governors were most upset by a column item last Wednesday noting that the IT and security folks at the International Broadcasting Bureau had instructed Voice of America employees to not read or e-mail any of the WikiLeaks material on their government computers (bit of a blow to original reporting).

The issue was apparently that the infrastructure component of the BBG, the International Broadcasting Bureau, or IBB, was dictating the rules of the game to VOA journalists. Fortunately, the brand new Board members authorized the Director of the VOA to “proceed with reporting on the disclosure of classified documents available on the WIkileaks website in a manner that is consistent with the VOA Charter and the BBG’s statutory mission, and to balance this effort with due consideration for the laws and executive orders” on using classified information.

Likely the IBB will take a more appropriate stance in the near future when Dick Lobo, the proposed new director, is confirmed.

See also Kim Elliott’s comments that RFE/RL, a surrogate station not under IBB, was able to report on Wikileaks without constraint.

China aims to expand soft power, adds English-language news channel

CNTN.PNGIn 2000, China Central Television (CCTV) launched CCTV International, its 24-hour English-language news service aimed for the global audience. CCTV’s international broadcasting has since expanded to cover news -from a Chinese perspective- in French, Spanish, Russian, and since 2009, Arabic.

On July 1, 2010, China launched another international English language news channel to expand its soft power. According to a July 2, 2010 article from The Guardian by Tania Branigan, Chinese authorities hope the launch of state news agency Xinhua‘s CNC World channel will help promote China’s image and perspectives. Similar to CCTV’s international objective, Xinhua’s president said CNC would “present an international vision with a China perspective.” Currently, CNC world is airing only in Hong Kong and after its scheduled launch of global satellite coverage this fall, it hopes to reach 50 million viewers across Europe, North America and Africa in its first year.

Despite CCTV’s international presence, Chinese officials believe creating competition will raise standards of news coverage. In her article, Branigan challenges this notion and identifies CNC World’s stock footage, dated credits, sparse interviews, and “glimpses of the alternative news agenda that officials want to spread.” Still, Xinhua pledges objectivity and insists: “We are a news channel, not a propaganda station.”

BBG nominees confirmed and Radio Free Asia bill passes House

Briefly, June 30 was a good day for US international broadcasting. Alan Heil tells us the Senate confirmed the approved all eight nominees for the Broadcasting Board of Governors (BBG) last night. They should be sworn in soon. Also, the bill to permanently authorize Radio Free Asia passed the House yesterday. The next step is President Obama’s signature to make it a law.

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Congress and International Broadcasting

While the nominees for the Broadcasting Board of Governors remain in a holding pattern in the Senate, mostly likely because of Senator Tom Coburn, there is good news on the US international broadcasting front. The bill to permanently authorize Radio Free Asia has passed an important milestone.

According to a Senate source, last Friday, the Radio Free Asia bill was “hotlined” on the Republican side. This means there was no Republican opposition to considering the bill for unanimous consent. The next step is to hotline the bill on the Democrat side, which may or may not have occurred before you read this.

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CCTV: China’s soft power in the Middle East

On May 27, 2010, The National published an article about China’s engagement strategy, carried out by state broadcaster China Central Television (CCTV), toward Arab television viewers in the Middle East and North Africa.

Many countries broadcast to the Middle East in Arabic, including France, Russia, and the U.S., but China is different: it broadcasts, from Beijing, to the region in Chinese with Arabic subtitles. Instead of focusing on news and current events in the Middle East, CCTV highlights Chinese culture and the arts. Simply, “…CCTV Arabic aims to tell the Arab world about China.

In his article, Daniel Bardsley further describes China’s strategy, which involves voicing the views of the Chinese government. This approach allows China to “…extend its ‘soft power’ without becoming entangled in the region’s politics,” which reflects China’s non-intervention culture.

Now a world power, China ambitiously aims to be part of the mainstream international media alongside CNN and BBC. This year, China will also reach milestones in its international broadcasting efforts as CCTV Arabic will mark its first anniversary in July and CCTV plans to open news bureaus in the Middle East later this year.

Senate Report on the Broadcasting Board of Governors

The most extensive report on the issues facing the Broadcasting Board of Governors and US international broadcasting was released this week. “US International Broadcasting – Is Anybody Listening? – Keeping the US Connected” (1mb PDF) was prepared by the staff of the Senate Foreign Relations Committee, under the leadership of senior professional staff member Paul Foldi, and is the best, if not the only, substantial review of its kind.
The report describes the Broadcasting Board of Governors (BBG) as transforming from its intent of a political “firewall” to a modern political “football” that has resulted in an average vacancy on the board of over 470 days. Even now, the new slate of members of the BBG has yet to be confirmed by the Senate.

Beyond staffing difficulties and the resulting repercussions, the report describes the fierce competition and imbalance, particularly with China and Russia, to engage listeners, viewers, and readers around the world. The report also recommends changes to the Smith-Mundt Act, describing the firewall as “anachronistic and potentially harmful.”

Some highlights from the report:

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Update on the confirmation of US Broadcasting Board of Governors

The US Broadcasting Board of Governors continues to operate with a minimum of members, just enough for a quorum. The Board currently has four members, no chair, each of which continues several years (from over 3 to nearly 6) past their terms expired. Since March 23, 2010, the six of the replacement slate of eight members have been queued up for confirmation. Two of members, Dana Perino and Michael Meehan, were in a holding pattern pending more questions and answers from Senators.

Last week, it appeared the nominees would be confirmed before the Senate recessed for Memorial Day. Alan Heil, noted expert on US government broadcasting explains the current situation:

The U.S. Senate has begun its Memorial Day recess without clearing any of the eight nominees to the Broadcasting Board of Governors. Congress resumes June 7, but a debate Friday over 80 of the more than 100 nominees throughout the US government awaiting confirmation on the Senate floor ended with no action taken. Senate Minority Leader Mitch McConnell objected to a motion by Senator Tom Harkin to pass a unanimous consent approval of these 80 nominees. Among them, the largest block of nominees to a single US government oversight body, the BBG, a number of U.S. ambassadors, appointments to the National Labor Relations Board, the Peace Corps, the Tennessee Valley Authority, and several federal district judges. To further complicate matters, as regards the eight BBG nominees, there was no indication on the Senate Executive Calendar that Senator Coburn of Oklahoma had yet lifted his hold on six of them

The BBG is oversees the civilian (non-military) international broadcasting, including but not limited to the Voice of America, Radio Free Asia, Radio Free Europe/Radio Liberty, and others.

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